What strategy was adopted by Tesco’s in building market share internationally

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International Business

Case Studies
CASE STUDY (20 Marks)
Mode of settlement of disputes/differences arising out of national or international contracts are settled through Arbitration. However, when a dispute/difference arises, both the purchaser and the supplier shall first try to resolve the same amicably by mutual consultation. If the parties fail to resolve the dispute by such mutual consultation within twenty one days, then, depending on the position of the case, either the purchaser or the supplier shall give notice to the other party of its intention to go for arbitration as per the contract. When the contract is with domestic supplier, the applicable arbitration procedure will be as per Indian Arbitration and Conciliation Act, 1996. When the contract is with foreign supplier, the supplier has the option to choose either Indian Arbitration and Conciliation Act, 1996 or Arbitration in accordance with the provision of UNCITRAL (United Nations Commission on International Trade Law) Arbitration Rule. UNICITRAL was, established on17 Dec; 1966, by the United nations General Assembly. The purpose of UNICITRAL is to provide uniform guidelines for trade between the nations. Since international trade `laws are complex, UNICITRAL formulates training programs in various nations on interpretation and implementation of various trade laws. The venue of arbitration shall generally be the place from where the contract has been issued except when foreign supplier opts for Arbitration, in accordance with the provision of UNCITRAL, Arbitration Rules, the venue can be a neutral country.

Answer the following question.

Q1. Give your views on the role of UNICITRAL towards the development of international trade..

Q2. Why should the venue of arbitration be the place from where the contract has been issued, in case of domestic suppliers?

CASE STUDY (20 Marks)
The case discusses UK based tobacco company British American Tobacco (BAT) business strategies in South Korea. One of the largest tobacco companies in the world, BAT operated in more than 180 countries. South Korea was a tough market and several
multinational companies, which had found success in many countries across the world, were unsuccessful when it came to South Korea. In such a scenario, BAT not only managed to enter the highly monopolized tobacco market in Korea, but also carved a niche for itself and became the second largest player within few years. BAT entry into the market coincided with the macroeconomic changes and liberalization in the country. By taking advantage of these changes, BAT was able to establish itself firmly in the market. By gaining thorough understanding of the market, BAT introduced several new products with low tar content for the Korean consumers. However, by early 2007, with changing attitudes towards smoking and increasing prices of tobacco, industry experts felt that BAT could be in for some tough times ahead.

Answer the following question.

Q1. Analyze the entry and expansion strategies of BAT in South Korea.

Q2. Examine the localization strategies of BAT in South Korea.

Q3. Examine the challenges faced by BAT in South Korea.

CASE STUDY (20 Marks)
In 1982, seven people in Chicago died after taking Tylenol due to an unknown suspect lacing the capsules with cyanide after the products reached the shelves. In the immediate aftermath, Tylenol's commanding 37% market share dropped to just 7% nationwide, despite the problem being contained to the Chicago area. Tylenol was not responsible for the tampering of the product, but to maintain the product's reputation, Johnson & Johnson pulled all of the Tylenol from the shelves, absorbing a loss of more than $100 million dollars. Tylenol was successfully reintroduced with tamper resistant packaging, discounts, and sales presentations to the medical community. The brand survived due to swift action and effective public relations from Johnson & Johnson.
Answer the following question.

Q1. Why the market share of Tylenols dropped despite no fault of their own?

Q2. Comment on the corrective actions taken by Johnson & Johnson.

CASE STUDY (20 Marks)
Tesco's move into Korea offers a classic case study of building market share internationally. The company made some smart moves in their Korean expansion, most notably partnering with Samsung, the leading Korean conglomerate, and embracing the Korean way of life by operating stores as local businesses and community centers. Tesco also made a smart move by employing nearly 100%Koreans on staff, with only 4 British employees out of 23,000. Reports indicate that Tesco's intelligent strategy has won over
shoppers in Seoul, with 25% of Koreans signed up for loyalty cards and sales in the billions, finding success in "cracking the Asian tiger," where competitors such as Carrefour and WalMart have failed.

Answer the following question.

Q1. What strategy was adopted by Tesco’s in building market share internationally?

Q2. What may be reasons of WalMart failure in Korea?

Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
ARAVIND – 09901366442 – 09902787224



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